SERVPRO Of North Shasta, Trinity & Greater Tehama Counties at 5070 Mountain Lakes Boulevard, Redding, California.

If it's clean rugs, thoughtful, quality service and a reasonable price you are looking for, from my viewpoint, you will likely not find a better experience than with Servpro. When I purchased my home about a year ago, there was not time to clean the rugs, and because the former owner utilized a swamp cooler and frequently had the windows open, there was a lot of Red Bluff dust embedded in the carpet over the years, and they looked tired and a little grimy. I shopped around and asked questions (would there be residue on the vintage wood furniture? how much water, if any, would be used in the cleaning process? would there be extra charges after the estimate?) The cheerful young woman at the office found a supervisor to answer my questions, and within two days Adam was at my door, and carefully measured the rooms, explained the approximate time needed as well as the exact cost--and most importantly--he LISTENED to questions I had and address my concerns. The entire cleaning for three rooms and a hallway took less than two hours--and miracle or miracles!--it looks pretty much like a new life for the carpets--with a light green popping out from what used to be slightly brown, and, as the company uses no masking scent, a fresh quality which enriches my home. Thank you Adam--and thanks to a caring management~!